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Terms And Conditions

Facilitate Live

Our company is Facilitate Live and we are a business information provider, specializing in business intelligent reports and analysis in a solution based networking events. Our business is producing events. If you purchase our products or use any of our services and information or attend, speak or sponsor any of our events then you are one of our customer.

As a customer we require you to provide us with your contact details in order for us to provide you with the best possible service. This includes your name, your job title, your company’s name and address, your business email address, and if you are registering for a colleague to attend you may also provide a separate contact details with an email address and contact details. Your business email address and contact details is absolutely essential as this is how we will send you information about your order, including order confirmations, invoices and a remittance advice to confirm payment. How your details are held and used and also how we may contact you are outlined in our privacy and policy.

Formation and Incorporation

Subject to any variation to the contract in writing and signed by a duly authorized representative on behalf of Facilitate Live Ltd, the Contract will be upon these Terms and Conditions, to the exclusive of all other terms and conditions, including any terms and conditions, which you purport to apply under any purchase order, confirmation of order or similar document, whether or not such document is referred to in the contract.

Each order or acceptance of a quotation for an event or event material will be deemed to be an offer by you to purchase an event or event material upon these Terms and Conditions. The Contract is formed when the order is accepted by Facilitate Live Ltd by way of a written acknowledgement of order. There is a 50% liability on all bookings once made, whether by fax, email, web or by post. Receipt of this booking form, inclusive or exclusive of payment constitutes formal agreement to attend and acceptance of the terms and conditions stated and are sold on a firm sales basis.


Event Bookings / Payment Terms & Conditions:

By registering for a Facilitate Live Ltd. Event, you agree to the following sets of terms and conditions
outlined below;

Payment Terms:
Facilitate Live Ltd requires full payment of the amount to be made at the time of booking via credit. If payment is not made at the time of the booking of an event, then an invoice will be issued and must be paid in full within 5 working days from the date of the booking stated on the invoice and immediately prior to the event. Facilitate Live Ltd reserve the right to refuse entry to the Event unless full payment is received.

Cancellation and Refund Policy

The event organized by Facilitate Live Ltd, a limited liability company formed under English company law and registered in the UK. Cancellations received in writing more than 45 days before the conference date, will be eligible for an 80% credit note to be used at another Facilitate Live event within 1 year of issue. No credit will be issued for any cancellations occurring less than 45 days before the event date. All cancellations must be made in writing. For any reason Facilitate Live cancels an event, you will receive a 100% credit note to be used at another Facilitate Live event within a year. In the event, Facilitate Live postpone an event for any reason and the delegate could not attend on the rescheduled dates, you will receive a 100% credit note to be used at another Facilitate Live event within a year.

Substitutions / Name Changes:
If you are unable to attend, you may nominate, in writing, another delegate to take your place, 5 working day prior to the start of the event. Two or more delegates may not share a place at an event. Please make separate bookings for each delegate.



Facilitate Live Ltd reserves the right to make alterations to the event / executive briefing content, timing, speakers or program and venues beyond our control. The event may be postponed or cancelled due to unforeseen events beyond the control of Facilitate Live Ltd. We have no liability for any loss of trade or profit occurring to the customer as a result of a change or cancellation. Facilitate Live Ltd will not accept liability for any transport disruption or individual transport delays and in such circumstances the normal cancellation restrictions apply.

The event fee includes lunch, refreshments and conference documents provided on the day. This fee does not include
travel, hotel accommodation, transfers or insurance.

Payment of Invoice

Our aim is to establish and maintain a long – term business relationship with all our clients and customers, however failure to pay in accordance with clause causes us significant problems and expense in chasing late payers. For late payers we will take action to enforce full payment of the invoice, and without prejudice any other rights, to terminate the contract with you in respect of any future supplies and to compensation for debt recovery costs under “The Late Payment of Commercial Debts (Interest)” Act 1998 as amended and supplemented by “The Late Payment of Commercial Debts Regulations 2002”. In jurisdictions where this may not apply you accept that equivalent interest (8% above UK base rate) and debt recovery fees (minimum £40) will be payable to offset our costs in this matter. We may set and vary credit limits from time to time and may not accept any further orders if such credit limits are exceeded. If you have a problem with any product or service please contact us immediately and we will try and resolve the issue. You should however pay the invoice in full by the due date to prevent further action!